Questions sellers ask
Every answer, with its proof.
Any dealer can write an FAQ; ours shows the review that says it, the photo or video that shows it, or the live part of the product that does it.
- 01Is the market review really free, and do I have to sell to you?
- 02Will you actually pay what my car is worth?
- 03Do you buy cars with a loan on them?
- 04What about older, high-mileage, or damaged vehicles?
- 05How far will you travel for pickup?
- 06How fast is this?
- 07Is the "best time to contact me" a confirmed appointment?
- 08Will you share my information?
Is the market review really free, and do I have to sell to you?
Yes, and no. The review and the report are free. There is no obligation, and the report is yours to keep even if you sell somewhere else.
What an absolutely incredible experience! Highly recommended. Reagan was super helpful and knowledgeable. I was in and out really quick, no trying to shake me down or any of the regular car dealership stuff I hate.
Will you actually pay what my car is worth?
We check the same sources you would, show you every number, and make a firm offer with every source beside it. Your KBB Instant Cash Offer goes on the report first.
If you are trying to sell a vehicle, Lakeway is extremely competitive when it comes to giving you as much if not more than your car is worth. STOP wasting your time selling on Facebook Marketplace and to see Lakeway Auto! I was in and out in 20 minutes and they gave me MORE than what I would have gotten anywhere else!
They saw our truck on Kelley blue book website, called and offered more than quoted there. Reagan organized the sale and everything went smoothly! The were even able to come and pick up the truck from our home! Great experience!
Do you buy cars with a loan on them?
Yes. Tell us the lienholder and we handle the payoff directly. If the payoff is more than the offer, your buyer walks you through the difference before anything is signed.
Reagan was very easy to work with. Great communication, reliable and made a great offer I couldn't pass up! Also a big shout out to Tommy & Jeff who met me at my bank an hour away to finalize everything and pick up my car. I definitely would use LakeWay Auto again!
What about older, high-mileage, or damaged vehicles?
We look at every vehicle instead of rejecting it for age, mileage, condition or title situation. That is not a promise of an offer on every one. It is a promise of a real look.
How far will you travel for pickup?
Sellers are welcome from anywhere. Distance is one of the things your buyer weighs when preparing the offer, which is why pickup is included and there are no additional pickup fees.
Corey was great with communicating with me. He didn't try to talk me down on price. We had it at a fair price and he was willing to pay a fair price. The process was smooth. He even met me at the bank to make sure we were able to cash the check with no issues. The best customer service I've ever experienced whether selling or buying a vehicle. Thank you Corey.
How fast is this?
Same day. Your market report and firm offer come the day you reach out, and if you are ready, we can buy it that day too: paid on the spot, funds verified before you release the vehicle.
I had a great experience with Lakeway Auto Sales no wasting your time straight to the point honest and reliable. will do business again thanks so much.
Is the "best time to contact me" a confirmed appointment?
No. It is a contact preference. Your buyer uses it to reach you at a time that works, in Eastern Time. Pickup or drop-off is scheduled separately once you have seen the offer.
Will you share my information?
Your information is used by your Lakeway buyer to research and purchase your vehicle. We do not sell it. Our privacy policy says exactly what we keep and who sees it.
Seller resources
Understand the market before you enter it.
Short guides for the situations sellers ask about most.
Can I sell a car I still owe money on?
How a payoff works, what negative equity means, what per diem adds if the good-through date passes, and what happens at pickup.
Read the guide →An estimate, an offer, and a firm offer are three different things
Why a pricing-guide number, an instant offer and a firm offer can be thousands apart, and which one you can actually take to the bank.
Read → Your reportWhat’s in a Lakeway market report
Every source your buyer checks, what each number depends on, and how the firm offer is set, with a sample you can click through.
Read → PaperworkSelling a paid-off car with the title in hand
The three forms you sign, what to bring, and how the 15 minutes at signing go.
Read → PaperworkSelling a car with a lost title in Tennessee
How a duplicate title works and how we can still buy the car.
Read → PaperworkSelling a car for a parent or an estate
Who signs, which documents Tennessee asks for, and when to call us first.
Read →Still have a question?